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Semin Med Pract 
2002 Sep;5(3):21-28
Defining the skills underlying communication competence
Gordon GH

Council for Graduate Medical Education (ACGME) now requires residency programs to certify that their graduates demonstrate competence in communicating with patients. Although there is general agreement on the principles underlying the ACGME communication competencies, questions have arisen regarding how to translate the competencies into specific skills and clinical actions that can be taught and assessed. In this article, the author describes the ACGME competencies in terms of specific skills and provides examples of how the skills can be applied in patient encounters. Several educational tools for teaching communication skills are also presented.

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