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Semin Med Pract 
2002 Jun;5(2):3-12
Role of resident attitudes in learning and using skills in patient-centered interviewing
Olson J, Kent K, Lein CE, Smith RC

Effective physician-patient communication is recognized as an essential skill for physicians entering practice. A patient-centered approach to interviewing allows patients to express their needs, desires, and concerns so physicians can understand and use this information to help guide care decisions. Patient-centered interviewing also has been linked with improved health outcomes and greater patient and physician satisfaction. This report describes two family practice educators’ experience teaching residents patient-centered interviewing using a proven five-step method. The authors note the central role that resident attitudes played and how being learner centered helped overcome initial resident resistance to learning the skills.

Descriptive Report

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