J Clin Outcomes Manage
Conversations with adolescents: what we have learned from medical student exercises with standardized patients
Barratt MS, Wong SL, Platt FW
Abstract Objective: To describe medical student teaching and training experiences in communicating with adolescents. Methods: Provision of example interview and techniques to facilitate communication based on observations from student exercises with standardized patients. Results: Expressing a clear confidentiality statement is rarely performed by students without prompting, but it is essential to a successful interview. Language that limits rapport (eg, yes/no questions, jargon, unclear language, judgmental responses) should be avoided. Gentle and persistent open-ended inquiry seems to work best. Conclusion: Training that involves the use of adolescent standardized patients allows medical students to improve their clinical communication skills.
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