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J Clin Outcomes Manage
2003 Jan;10(1):25-29
Disclosing unanticipated outcomes and medical errors O'Connell D, White MK, Platt FW
Communicating with patients about unanticipated outcomes or medical errors is challenging for physicians. Steps to take before and after an unanticipated outcome occurs and guidelines for conducting constructive disclosure discussions are proposed.
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