J Clin Outcomes Manage
Strangers in crisis: communication skills for the emergency department clinician and hospitalist
Keller VF, Goldstein MG, Runkle C
Physicians treating patients in the hospital face a unique set of communication challenges. This article from the Bayer Institute on Health Care Communication offers strategies for communicating with patients, their families, and other clinicians in the emergency department and inpatient settings.
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